Due to operating costs like rent, manpower, and equipment, traditional banks usually need to charge their customers with fees on some transactions made by their account holders. For example, a simple balance inquiry through an ATM may cost you P1-2 at a time. Meanwhile, withdrawing money from your account may cost P10-15 per transaction.
While these seem insignificant, let’s say you check your balance ten times each month. P20 from your savings already goes to transaction fees. Withdrawing money after each balance inquiry will cost you a total of P150. That’s enough for you to buy yourself a meal at your favorite fast-food joint plus dessert! What more if you have to perform more than ten transactions each month?
On the other hand, digital banks have fewer worries when it comes to operating expenses. This gives them the opportunity to offer their customers their services free-of-charge. There’s no need for you to shell out parts of your funds for transaction fees that slowly deplete your savings.