• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Digital Banking
Our App
Promotions
Our DNA
Financial Literacy Articles
Help & Support
Our Products
Our Partners
Latest Promotions
Careers Page
Newsroom
Financial Essentials
Security Tips

 

Why can't I cash-in via Dragonpay?

If you've received an error message saying, "Something went wrong. Please try again." when attempting an Online Cash-In or Cash-In via Over-The-Counter-Banks, it means that the connectivity between Dragonpay and our merchant is either offline or down for the time being. 

 

You may have also reached the maximum cap of 10 monthly cash-in transactions. The transaction cap will be refreshed on the 1st day of every month.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed