• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Digital Banking
Our App
Promotions
Our DNA
Financial Literacy Articles
Help & Support
Our Products
Our Partners
Latest Promotions
Careers Page
Newsroom
Financial Essentials
Digital Banking with CIMB
Security Tips

I made an online payment. The fund has been debited from my account but it's not reflected in the transaction history. What should I do?

If you made an online payment using your CIMB Bank Visa payWave card which has debited your balance but has not been reflected in your transaction history, don't worry. Following Visa guidelines, the transaction is placed on hold temporarily until the settlement between Visa and the merchant has been settled within seven (7) banking days. Once it's been settled, you'll be able to see the transaction history on your CIMB Bank PH mobile app.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed