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How to use the Need Help? feature 

STEP 1

Log on the CIMB Bank PH app, click the Menu button and tap Help Center.

STEP 2

Tap the Need Help? button.

STEP 3

 Select the category for your concern and the account you need help with. Then, provide a detailed description of your concern.

STEP 4

Upload screenshots or screen recordings of your concern if needed then click Submit

STEP 5

You've successfully submitted your concern. Our Customer Care Team will work on your ticket and will give you updates on the CIMB Bank PH app. 

 

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

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